Privacy Policy

Last Updated: 25th April, 2025

This Privacy Policy outlines how Peterborough Banners (“we”, “our”, or “us”) gathers, utilises, and protects your personal information when you visit or engage with www.peterboroughbanners.co.uk (“our website”).

This policy exclusively pertains to data collected via our website and clarifies your rights under the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We gather and retain details you provide directly to us, which may include:

Your full name
Email address
Telephone number
Billing and delivery addresses
Payment information (safely processed by external providers – card data is not stored)
Order details and communication history

Non-personal data might also be collected through cookies and tracking technologies (see Section 6).

2. How We Use Your Data

Your personal data is employed solely to facilitate your interaction with us, including:

Processing transactions and managing deliveries
Responding to enquiries and providing assistance
Sending updates regarding orders, policies, or new offerings
Issuing invoices and maintaining payment records
Offering promotions (only if you have opted in)

We will not sell or exchange your information. Data may be securely shared with reliable third parties such as couriers or payment processors to fulfil your order.

3. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request corrections or updates to incorrect information
Request the complete deletion of your data
Restrict or oppose certain processing types
Request your data in a portable format (such as CSV)

To exercise these rights, email us at [email protected]. We aim to respond within 30 days.

4. Data Security

We implement robust measures to safeguard your data, including:

TLS encryption (HTTPS) on all web pages
AES 256-bit encryption for stored information
PCI-DSS compliant external payment processing
Access restricted to authorised personnel only
Regular encrypted backups securely stored offsite

No system is entirely immune to breaches. If an incident occurs, we will inform affected users promptly as legally required.

5. Accounts and Orders

When you register or make a purchase, we collect personal details essential for processing your order and communicating effectively.

Order-related information is retained solely for operational, legal, and customer service purposes.

6. Cookies and Tracking

Our website uses cookies to:

Save your preferences and improve navigation
Analyse anonymous visitor activity to enhance performance
Enable secure login and shopping cart functions

Cookies do not hold personal data. By continuing to use our website, you consent to our cookie usage as detailed in our Cookie Policy. You may disable cookies in your browser settings, although this may impact site functionality.

7. External Links

Our website may contain links to third-party websites. We are not responsible for their practices or policies and recommend reviewing their privacy statements before submitting any personal information.

8. Email Updates & Marketing

If you opt in, we may occasionally send marketing emails with promotions or updates from Peterborough Banners. You can unsubscribe at any time via the link in our emails or by contacting [email protected].

9. GDPR Compliance Measures

To ensure GDPR compliance, we have implemented:

Data Processing Agreements with all third-party providers
Clear opt-in and opt-out options at collection points
Simple processes for data access, export, and deletion
A documented breach notification protocol

10. Changes to This Policy

This Privacy Policy may be updated periodically. The most recent version will always be available on this page, indicating the “Last Updated” date above. Please check back regularly for any changes.